MagnaGate · Guest Wi-Fi gateway

Guest Wi-Fi, done right for hospitality.

One on-premise appliance handles guest login, PMS integration, per-guest bandwidth control and legally required connection logging, behind a login page your property brands itself. An optional cloud console manages every property you run.

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13Ways for guests to sign in
5PMS connectors
5Portal languages

Everything a property needs from its guest network

One appliance replaces the patchwork of vouchers, spreadsheets and unmanaged access points.

For guests

One tap to get online, on a branded page in their own language.

For the front desk

Look up a guest, sign out a device, extend access or issue a code, without touching network settings.

For operators

One cloud console to monitor, update and back up every property.

Cloud console (optional)

InternetUp to 4 links, load-balanced with failover

MagnaGateOn-premise appliance

Guest devices
Branded login page
Property management system
In-room TV network

Guest experience

Online in seconds, however your guest prefers to sign in

Offer the sign-in methods that suit your property, in the order you choose, each with its own plan.

Room number and name

Checked against your PMS in real time, with an optional masked surname field. No vouchers to print.

Access codes and vouchers

Create in bulk: one-time or reusable, device-limited and date-bounded.

Email sign-in

Guests sign in with their email address, with an optional one-time code. Addresses from email and social sign-ins build a marketing list you can export as CSV.

Social sign-in

Facebook, Google, LINE, Telegram, KakaoTalk, Discord and Slack. Google, Telegram, KakaoTalk, Discord and Slack use the cloud connection.

WhatsApp code

A 6-digit code sent by WhatsApp Business, using the hotel's own WhatsApp API account.

Ascott member and room checks

Live verification of Ascott / ASR members and rooms, falling back to the local PMS list if Ascott's system is unreachable.

Smoother device limits

A guest at the device limit can sign out one of their own devices instead of being blocked, and an optional hint helps guests turn off private Wi-Fi addresses for easier reconnects.

Visitor accounts and one-click Wi-Fi

Optional accounts for visitors and staff, or a single Connect button that collects no data, switched on where you want it.

The login page just appears

Pops up automatically on iPhone, Android (including Xiaomi, Huawei, vivo and OPPO), Windows, ChromeOS and Firefox, over trusted HTTPS with no browser warnings.

Your brand, no coding

Visual login-page builder with live preview, an optional page for each guest network, and export and import of a whole branded portal between hotels.

Five languages

English, Bahasa Melayu, Thai, Khmer and Traditional Chinese, with multi-language terms and conditions.

PMS integration & billing

Your PMS already knows who the guest is

MagnaGate connects directly to the property management system, so check-in, room moves and checkout are handled automatically.

Oracle Opera / Fidelio (FIAS)
Shiji Daylight
WINPAC
IDB
Kim PMS

Charge to the room

On supported PMS, sell premium speed plans and post them to the guest's folio. The plan belongs to the room, so signing in again never charges twice, and the guest confirms plan, price and room first.

Billing that never doubles

Each charge is recorded before it is sent, so a glitch never double-bills, and uncertain postings are flagged for the front office.

Room moves and checkout

Access follows the guest to a new room and ends after a checkout grace period you set.

VIP recognition

Map VIP codes from the PMS to faster plans automatically.

Keeps working if the PMS is down

Guests stay online, and the front desk can key in a room and name. The PMS network stays isolated from guests.

Bandwidth & network

The speed you sold, to the guest who paid for it

Share your internet connection fairly and get full value from every link you pay for.

Per-guest speed control

Speed caps per device or per login, plus quotas and time limits. Change a plan and it applies straight away.

Dynamic priority

Optional Low, Medium and High tiers: when the link fills up, lower tiers are trimmed first and High is never throttled.

Up to four internet links

Combine up to four links (by licence) with weighted load balancing and automatic failover. Video uses the link with the most capacity, and WAN changes are tested and restored automatically if connectivity is lost.

A hotel-grade network

Optional guest isolation, separate guest networks, walled garden and a dedicated in-room TV network, plus isolated networks for staff, back office and devices that skip the login page but are still logged.

Rogue DHCP guard

Stops rogue routers and DHCP servers on the guest network from handing out addresses. On by default.

Casting stays in the room

With the in-room TV network, AirPlay and Chromecast reach only the guest's own room TV.

Security, compliance & reliability

The records regulators ask for, and a box that keeps running

Compliance connection log

Searchable connection records with CSV export and automatic retention.

Secure administration

Two-factor sign-in for admins, role-based access, an admin allow-list for chosen networks and a full audit trail.

Hardened by default

Built to pass penetration tests: security headers, modern TLS only, hardened SSH, and lockout after repeated failed admin or SSH sign-ins.

Encrypted data and backups

Encrypted database, and AES-256 encrypted daily backups to local, NAS or USB storage, with optional off-site backup.

Safe updates, self-healing

Signed one-click updates with automatic rollback. Services recover on their own, and a reboot doesn't drop guests.

Cloud fleet management (optional)

One console for every property you run

Guest internet runs independently of the cloud. The cloud adds visibility and control across your portfolio.

Fleet dashboard

Status, trends and disk health for every property at a glance.

Zero-touch enrolment

New gateways join securely, with no VPN client and no port forwarding.

Updates and backups

Remote administration, fleet-wide updates, central certificate distribution and encrypted cloud backups.

Built for resellers

Multi-tenant access for manufacturer, reseller and property teams.

AI network assistant

Staff ask about network status and run safe, confirmed actions from the console or WhatsApp.

Alerts and support cases

Alerts when a gateway, WAN link or PMS goes down, or disk space or a licence runs low, with automatic support tickets and CSV or PDF reports.

Group Roaming (on request)

A licensed add-on, available on request as a pilot: guests of a hotel group are recognised at sister hotels and connected automatically.

Deployment

From site survey to go-live, with one local team

Our team handles the whole rollout and sizes the appliance to your property.

Site surveyWe review your network, internet links and guest numbers.
InstallationThe MagnaGate appliance is installed on-site and connected to your network and internet links.
Setup and brandingWe connect your PMS, set up sign-in methods and plans, and brand your login page.
Go live with supportWe hand over to your team, backed by our 24/7 call centre.

Ready to see MagnaGate at your property?

Our local team will walk you through a live demo and help size the right appliance.

Request a demo